Reputation Management

n today’s diverse and challenging market, it takes more than just will, strength, and finances to stay operational. The competition is tougher than ever; your business needs to stay on top.

Your reputation is at stake in everything you do and say. You have to be careful with your moves and decisions to ensure long-term success. You should establish and maintain a positive image to keep customers engaged. This is where Spike Interactive’s reputation management service can help.

It takes a lot of effort to win the trust of your target customers, but even a single negative comment or listing can severely damage your reputation. If not resolved, this can leave a permanent mark on your name and your business. You don’t want that to happen.

At Spike Interactive, we make sure every client looks good in the eyes of online users. We use effective strategies to protect you from those who want to ruin your reputation. Just like you, we don’t want to put all our hard work to waste, which is why we make sure you remain trusted and reputable.

How can we do that? You might ask. The answer is proactive content creation. We produce positive, SEO friendly, content that is relevant to your business and to the needs of your target audience. By doing so, we build an “army of defenses” that will keep your brand or site on the first page of Google search results. The goal is to push the negative listings down so they won’t show on the first page of SERPs.

Reputation Management Suite

Additionally, we will help you get more reviews from customers through our automated review generation and management technology. Our platform will send custom review and feedback requests via email to your customers. The positive feedback or testimonials can display on your website, which increases leads and customer acquisition. Concurrently, customers that selects a four or five star rating as the review, these happy customers will be enticed to leave a review on the top three local directories such as Google My Business, Facebook, and Yelp.  This automates the engagement process and greatly improves time and management, reputation, and more importantly, increased reviews & revenue for the business.

The platform will also sync all the prominent local directories for easy management and monitoring, which is also a big factor for Local SEO.  And if knowing what people are saying about your brand and business on the internet is important for you, well, we have a solution for that too.  You will be able to easily set up keywords in the mentions tab and see which publication is talking about your business. All under one, simple and sophisticated client dashboard.

Check out the demo video and give us a call today to learn how Spikes Reputation Management Suite can help you engage with the customers and take your business to the next level of local growth.